Frequently Asked Questions
Everything you need to know about shopping with Nishat Linen
What are the available payment methods?
We accept various payment options including Cash on Delivery (COD), Credit/Debit Cards (Visa and Mastercard), and bank transfers for your convenience.
How long does shipping take for domestic and international orders?
Domestic orders within Pakistan are typically delivered within 3-5 working days. International shipping times vary by destination but generally take 7-10 working days.
What is your return and exchange policy?
You can exchange any unused, unwashed item within 14 days of purchase, provided the original tags and receipt are intact. Please note that sale items are generally not eligible for return.
How can I track my order status?
Once your order is dispatched, you will receive a tracking number via email and SMS. You can use this number on our courier partner's website to monitor your shipment.
Do you offer stitching services for unstitched fabric?
Yes, we provide premium stitching services for our unstitched collections. You can select the 'Stitched' option on the product page and choose from our standard size chart.
Are the colors of the products accurate on the website?
We strive to display product colors as accurately as possible; however, actual colors may vary slightly due to photographic lighting or your monitor settings.